Returns & Exchanges

At Teju Masala, we strive to ensure every spice blend reaches you in perfect condition; however, if you are unsatisfied with your purchase, we offer a 7-day return policy for unopened and damaged items. Please ensure the original packaging and invoice are preserved to facilitate a smooth refund or exchange process.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or phone within 7 days of delivery, providing your order number and a brief reason for the return.

• 2.
  Verification and Proof

  For damaged or incorrect spice packs, please upload clear photographs of the product and the outer packaging to help our quality control team verify the issue.

• 3.
  Package the Item

  Carefully pack the unused and unopened masala packets in their original box along with the printed invoice to ensure they are protected during transit.

• 4.
  Refund Processing

  Once we receive and inspect the returned items at our warehouse, your refund will be processed to the original payment method within 5-7 business days.